Fleshlight F.A.Q.:



Fleshlight Questions & Answers:



Fleshlight Selection:


Using Your Fleshlight:


Ordering and Shipping From ILF.inc (Fleshlight Maker & Seller):








Which insert best simulates a pussy?
The Lady orifice with the Wonder Wave insert. Opinions vary, so you may want to check out more options here

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Which insert best simulates a blowjob?
The Mouth orifice with the Wonder Wave insert seems to be the most popular.

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Which insert best simulates anal sex?
The Butt orifice with the Super Tight or Ultra Tight inserts.

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Can I use the Fleshlight with a partner?
Having a partner, such as your wife or girlfriend, use the Fleshlight on you is a great way to enhance sex (just as men like to use vibrators on a woman). We do not recommend using your Fleshlight on another male or sharing. No different than sharing didlos or vibrators is not recommended.

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Is there anything I should do when I first receive my Fleshlight?
There are a few things you should know and it is important to read all the instructions that come with your Fleshlight.

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Are Fleshlight inserts made with latex/plastic/silicone?
No. The Fleshlight material is a company secret covered by a series of US patents. No other sex products are built with the same feel and durability as the Fleshlight. Words can not explain this one of a kind product! The Fleshlight is made from a patented formula which cannot be made public for competitve reasons.

ILF Inc. is one of a new breed of Ethically & Socially Responsible adult product manufacturers. They have taken great care to ensure the materials in the Fleshlight are non-toxic and safe to use.

Take a look at the Fleshlight Selection page for more information.

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What type of lubricant should I use?
ILF Inc. recommends the use of water-based lubricants only. Oil-based lubricants should NOT be used, since they will slowly destroy the Fleshlight material over time. Inserts damaged by use of oil-based lubricants are not eligible for exchange or refund.

Recommended Lubricants are:
ID Glide
WET Light

ID Glide and WET Light can be purchased with your Fleshlight here.

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How do I adjust the suction on my Fleshlight?
Simply loosen the cap on the base of your Fleshlight to decrease suction, tighten it to increase suction.

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Can I use the inserts without the case?
Yes you can, but it does not feels as good. You will find you have less thrusting power and it is not as tight. You may also decrease the life-span of your Fleshlight.

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How do I warm up my Fleshlight?
The recommended method is to place your Fleshlight in a sink or large bowl of hot water - not boiling (you don't want it to hot). Remove it, dry it off, insert it into the case, add your lubricant to the Fleshlight and your penis - and you're ready to go. Do not use a microwave or other electronic devices to heat your Fleshlight.

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How many ways is there to use the Fleshlight?
You can try any one of the following methods or create your own:
  • Hold it and slide it up and down your shaft.
  • Place it between 2 or more pillows to mimic intercourse.
  • Place it between the mattress and box spring and do it doggy style.
  • Place it on a counter with towels and do it standing up.


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How can the Fleshlight help me last longer?
Most of the Fleshlight inserts can be used to increase your sexual stamina and technique. Much depends on just how sensitive you are and your penis size. If you are very sensitive, we recommend starting with the Pink Lady and standard insert - click here to view

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What is the best way to clean the Fleshlight?
Simply rinse your Fleshlight insert with warm water from your sink and allow time for both to dry before storing. Do NOT use soap to clean your insert. For tough cleaning, we suggest using a little isopropyl alcohol. To maintain that soft feel, sprinkle a liberal amount of corn starch on the insert and shake off the excess powder. We do NOT recommend the use of talcum or baby powder.

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Who makes the Fleshlight?
The Fleshlight is made by ILF Inc.
ILF Inc.
2830 N. Commerce
N. Las Vegas, NV 89030

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Is it safe to order online?
All online orders are processed over a secure Internet connection. Your personal information will be protected by the world's most advanced encryption technologies. The yellow padlock in the bottom of your browser's status bar ensures your order will be securely processed.

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What credit cards does ILF Inc accept?
ILF Inc accepts VISA, Mastercard, American Express and Discover credit card payments only through our online shopping cart. No COD orders.

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What methods of payment are accepted?
Money Orders and Credit Cards:
To order by mail, use the online shopping cart to select items. Proceed to the checkout area choosing "Money Order", and provide the required information. You will be given the opportunity to preview and print your order. Print out your order and mail it to us with a money order (we do not accept cash or personal checks) or your credit card information to:
ILF Inc.
2830 N. Commerce
N. Las Vegas, NV 89030

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What company name shows on my Credit Card statement?
Purchases made by credit card or online check will read on your statement as "ILF Inc."

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What warranty does ILF Inc. Provide?
If you are dissatisfied with your selection for any reason within the first 30 days of purchase, you may return it for a store credit or exchange. ILF Inc will, based on your preference, either replace the item free of charge (for defective products) or provide store credit in the amount of your original purchase (excluding shipping and handling).

To inquire about returning a product, contact us and provide your name, order ID and a brief description of the problem. ILF Inc will send you complete instructions on how to return your package. Please be aware that ILF Inc cannot accept return merchandise that arrives without an RMA number on the outside of the package. Store credits cannot be processed until ILF Inc have received your returned merchandise.

Shipping charges will ONLY be refunded in cases where our error caused the return or the item is defective.

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How discreetly is my package (order) shipped?
Your package will arrive in a plain, brown, cardboard box. The label simply reads "ILF Inc.". You also can arrange to ship your package to an alternate mailing address (a trusted friend's house, for example).

This is what the shipping box looks like:




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How do I contact ILF Inc. makers of the Fleshlight?
Click here to visit the ILF Inc. contact information page on their website.

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What countries does ILF Inc. NOT ship to?
Argentina, Bahrain, Canary Island, China, Ghana, Indonesia, Iraq, Japan, Jordan, Korea, Lebanon, Malaysia, Mexico, Pakistan, Philippines, Saudi Arabia, Sri Lanka, Tanzania, Thailand, Venezuela

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What options are available for shipping?
SHIPPING INFORMATION:
* Domestic orders
FedEx Home Delivery: Shipping times vary from 1-7 business days. Date specific delivery is not guaranteed. All shipping times are offered as estimates only. Orders will not ship until payment is finalized. Our facility ships packages Monday thru Friday. Approved payment orders received after business hours on Friday or anytime on Saturday or Sunday will ship in 1-3 business days.

FedEx Overnight Service: Overnight delivery from the date of shipping guaranteed. Orders will not ship until payment is finalized. Our facility ships packages Monday thru Friday. Approved payment orders received after business hours on Friday or anytime on Saturday or Sunday will ship on Monday.

FedEx 2-Day Service: 2-Day delivery from the date of shipping is guaranteed. Orders will not ship until payment is finalized. Our facility ships packages Monday thru Friday. Approved payment orders received after business hours on Friday or anytime on Saturday or Sunday will ship on Monday.

Once payment is complete, your order will be assigned a tracking number for either FedEx or USPS. Orders shipping to a PO Box or to an APO address will ship via USPS. All other orders will ship via FedEx. All orders are shipped in a plain, cardboard box. The shipping label will identify the shipper as ILF, Inc. and will not reference "Fleshlight.com", "Sex Toy" or any other identifying description related to products designed for adults.

Due to our commitment to process orders quickly, once the checkout process is completed our warehouse is immediately notified to pick and pack the order for shipment. Orders that enter the shipping process may not be cancelled or altered in any way. We regret any inconvenience this may cause you.

Please note that although most orders ship within 24 hours, we reserve the right to ship orders in 1-3 business days from the date that payment is finalized. Orders delayed due to payment failure, changes requested by the customer, incomplete/incorrect shipping address or back ordered items will NOT be eligible for a partial shipping refund.

FedEx charges a fee of $5.00 USD to make any changes to the delivery address once an order is shipped. Contact us to make changes to your shipping address once it's been shipped and to arrange for payment. If a package is returned as undeliverable, the purchase price of the product(s) will be refunded. We will not refund the shipping fee. To reship the order, you must pay for shipping again. If a package is refused upon delivery and returned to our facility without an RMA number, the product value will be refunded upon receipt, less the original shipping fee as well as the shipping fee charged by FedEx to return the package to our facility.


* International orders
International orders will ship via FedEx International Service and typically arrive in 3-7 business days from the date that your payment is finalized. All shipping times are offered as estimates and do not account for delays due to customs. We reserve the right to ship your order via USPS if FedEx is unable to deliver to the shipping address provided on the order form.

International orders may be subject to additional customs fees and duties. Fleshlight.com does NOT include these additional costs as a part of the total amount due for your order. Requests to ship your order as a """gift""" will not be honored.

We will declare the actual product value for customs. Declarations are assigned to international orders per the following:

Fleshlight inserts = gel sleeves
Fleshlight cases = plastic housing
lubricant = water based liquid
vibrators = massagers
mr.limpys = gel molds
tickler = rubber massager


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